Eligibility for Returns

• Items must be returned within 14 days of the delivery date.
• Products must be unused, unopened, and in their original packaging.
• For hygiene reasons, we are unable to accept returns on opened skincare, beauty, or wellness products unless they are faulty or damaged.

How to Request a Return

To initiate a return, please contact us at hello@curawellness.com with your order number and reason for return. We will respond within 2 business days with further instructions.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 5–10 business days.
• Original shipping costs are non-refundable unless the item is faulty or incorrect.

Faulty or Damaged Items

If you receive a faulty or damaged item, please contact us within 48 hours of delivery with photographic evidence. We will arrange a replacement or full refund at no additional cost to you.

Exchanges

We do not offer direct exchanges. If you would like a different product, please return the original item and place a new order.